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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
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Comcast Corp. v. FCC, 600 F.3d 642 (D.C. Cir., 2010), is a case at the United States Court of Appeals for the District of Columbia holding that the Federal Communications Commission (FCC) does not have ancillary jurisdiction over the content delivery choices of Internet service providers, under the language of the Communications Act of 1934. [1]
Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The service is sold exclusively to Comcast internet subscribers, and includes access to Xfinity WiFi. [ 116 ] [ 115 ] Analysts perceived Xfinity Mobile as being a response to AT&T's acquisition of DirecTV , which added the national satellite provider alongside its existing wireline and wireless services, and an increased push towards mobile ...
In April 2015, it was reported that the U.S. Department of Justice was preparing to file an antitrust lawsuit against Comcast and Time Warner Cable in a bid to halt the merger, arguing that the merger would reduce the level of competition in the cable television and broadband internet industries. On April 24, 2015, Comcast officially announced ...