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2. Representative please! You can still get airline customer ...

   www.aol.com/representative-please-still-airline...

   How airline customer service evolves online Chard, the traveler who got in touch with Delta on X, said the climate on social media overall is changing, pointing to fractured online communities.

3. Now Hiring: Airline Jobs - AOL

   www.aol.com/news/2014-07-09-now-hiring-airline...

   Today, we're taking off in a different direction--literally, with ten job listings from the airline industry. If you're anything like us, you try to spend as little time at the airport as humanly ...

4. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

5. Gate agent - Wikipedia

   en.wikipedia.org/wiki/Gate_agent

   [citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1]

6. Computer reservation system - Wikipedia

   en.wikipedia.org/wiki/Computer_reservation_system

   380 airline industry customers, including 44 airlines representing all major alliances; 88,000 hotels; 50 rail carriers; 180 tour operators; 13 cruise lines; 24 car rental brands serving 30,000 locations; 9 limousine vendors providing access to more than 33,500 ground service providers; 55,000 travel agencies in over 100 countries; Sell-More ...

7. General sales agent - Wikipedia

   en.wikipedia.org/wiki/General_sales_agent

   A general sales agent is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [1] [2] [3]Its duties also include performing tasks that aid in the company's achievement of its sales objectives.