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In March 2022, Samsung announced that they would be collaborating with iFixit to provide a self-repair program and parts store for a range of their electronic devices. [ 24 ] iFixit ended their collaboration with Samsung in May 2024, with co-founder Kyle Wiens saying "Samsung does not seem interested in enabling repair at scale."
The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts ...
Samsung plans to offer family-oriented applications such as health care programs and digital picture frames as well as games. Samsung's range of smart TVs include the apps ITV Player and motion controlled games such as Angry Birds. [154] Since 2015, Samsung's proprietary FAST streaming service Samsung TV Plus was pre-installed to the smart TVs ...
Since 2021, some smartphones, laptops, televisions, washing machines, lawnmowers and other electronic devices sold in France have been required to report a repairability index (French: Indice de réparabilité) which rates how repairable a product is on a scale from 0 to 10, primarily to prevent corporate greenwashing and encourage environmental transparency.
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Warranty (typically 12 months) [7] A transparent returns policy, with a 14-day "cooling-off" period. Secure, insured shipping. A clearly explained cosmetic grade (also referred to as the device's "condition"). Basic accessories (such as a USB charging cable). Optional upgrades (such as replacing a partially used battery with a brand-new one).