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2. RightNow Technologies - Wikipedia

   en.wikipedia.org/wiki/RightNow_Technologies

   oracle.com /cx /service Oracle RightNow is an American customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. [ 1 ] It was originally developed by RightNow Technologies, Inc. , which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.

3. Oracle Fusion Applications - Wikipedia

   en.wikipedia.org/wiki/Oracle_Fusion_Applications

   [7] [8] Companies can deploy Fusion cloud applications in a private cloud, public cloud, hybrid cloud, or a private cloud built and managed by Oracle Cloud Services. [9] In September 2021, Oracle launched Fusion Marketing as part of Oracle Advertising and CX. The system uses artificial intelligence to automate digital marketing campaigns and ...

4. Oracle Advertising and Customer Experience (CX) - Wikipedia

   en.wikipedia.org/wiki/Oracle_Advertising_and...

   In February 2021, Service was updated with a new interface and data set. The application also added a digital customer service assistant. [30] A May 2022 update allowed Service to embed data from the Oracle Unity Customer Data Platform. [32] Products include: Field service: Oracle acquired TOA Technologies, a field service specialist, in 2014. [12]

5. Oracle Applications - Wikipedia

   en.wikipedia.org/wiki/Oracle_Applications

   By 2009, the offering extended to supply chain management, human-resource management, warehouse-management, customer-relationship management, call-center services, product-lifecycle management, and many other areas. Both in-house expansion and the acquisition of other companies have vastly expanded Oracle's application software business.

6. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software.

7. Siebel Systems - Wikipedia

   en.wikipedia.org/wiki/Siebel_Systems

   1998: Siebel Systems acquires Scopus Technology, Inc. "for its customer-service and support products." [2] 1999: Siebel 99; 2000: Siebel 6 (also known as Siebel 2000) 2000: Revenue surpasses the $1 billion mark. 2001: Siebel 7.0 (Released 2001, was the first web-based version) 2002: Siebel 7.5 (Released in 2002) [6] 2004: Siebel 7.7 (Released ...