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  2. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems.

  3. List of embedded CRM systems - Wikipedia

    en.wikipedia.org/wiki/List_of_embedded_CRM_systems

    Salesforce, MS Outlook 2008 Epicor ERP Epicor: Separate price package SaaS: Public Cloud, Private Cloud. On-premises. Platform: MS Azure, MS SQL Lead, Opportunity, Quote, Order; Invoice; Customer, Contact, Interaction, Product Catalog [2] Salesforce 2008 IFS ERP: IFS: Included in base package SaaS: Public Cloud: Sales management including ...

  4. On-premises software - Wikipedia

    en.wikipedia.org/wiki/On-premises_software

    Alfresco, an example of on-premises document management software An Example of on-premises software (MediaWiki). On-premises software (abbreviated to on-prem, and often written as "on-premise") [1] is installed and runs on computers on the premises of the person or organization using the software, rather than at a remote facility such as a server farm or cloud.

  5. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce offers several customer relationship management (CRM) services, including: Sales Cloud, [43] Service Cloud, [44] Marketing Cloud, [45] and Commerce Cloud and Platform. [45] Additional technologies include Slack. Other services include app creation, data integration and visualization, and training. [46]

  6. SugarCRM - Wikipedia

    en.wikipedia.org/wiki/SugarCRM

    SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Outfitters (for third-party extensions), and an online user forum called SugarClub.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The role of analytical CRM systems is to analyze customer data collected through multiple sources and present it so that business managers can make more informed decisions. [24] Analytical CRM systems use techniques such as data mining, correlation, and pattern recognition to analyze customer data.

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