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2. Bloomreach - Wikipedia

   en.wikipedia.org/wiki/Bloomreach

   Bloomreach Engagement is a marketing automation software for building and personalizing email campaigns, SMS messaging, mobile app experiences and other marketing channels. [10] Bloomreach Discovery is a product discovery software that uses AI and machine learning to provide more relevant search results and product recommendations.

3. List of embedded CRM systems - Wikipedia

   en.wikipedia.org/wiki/List_of_embedded_CRM_systems

   functionalities in marketing, sales and service are integral part of the order-to-cash process within an ERP solution; deep process integration and seamless data flows from marketing, sales and service to invoicing but less feature rich than best-of-breed marketing, sales and service software

4. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Cross-platform PostgreSQL, MySQL, SQLite: 2008 WORKetc: Daniel Barnett v4.0 2013 SaaS: C#, .NET no Windows Microsoft SQL Server, Amazon Server 2009 Zoho CRM: Zoho CRM Zoho CRM 2018 2018 SaaS Java yes Cloud Computing, Cross Platform Proprietary 1999

5. Marketing automation - Wikipedia

   en.wikipedia.org/wiki/Marketing_automation

   Marketing automation refers to software platforms and technologies designed for marketing departments and organizations automate repetitive tasks [1] and consolidate multi-channel (email, SMS, chatbot, social media) interactions, tracking and web analytics, lead scoring, campaign management and reporting into one system. [2]

6. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Sales forces also play an important role in CRM, as maximizing sales effectiveness and increasing sales productivity is a driving force behind the adoption of CRM software. Some of the top CRM trends identified in 2021 include focusing on customer service automation such as chatbots, hyper-personalization based on customer data and insights ...

7. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.