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  2. Crucial Conversations: Tools for Talking When Stakes Are High

    en.wikipedia.org/wiki/Crucial_Conversations:...

    A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages. [3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013. [4]

  3. Fierce Conversations - Wikipedia

    en.wikipedia.org/wiki/Fierce_Conversations

    Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time is a self-help book written by Susan Scott, founder and CEO of Fierce Inc., about how to have a difficult conversation.

  4. Difficult conversation - Wikipedia

    en.wikipedia.org/wiki/Difficult_conversation

    Difficult conversations often require careful consideration, empathy, and effective communication skills in order to navigate the emotional complexity of the discussion. It is common for people to procrastinate , backpedal, and dodge to avoid having difficult conversations.

  5. This Topeka author approaches difficult conversations about ...

    www.aol.com/topeka-author-approaches-difficult...

    Topeka author Joy Bishop said she hopes her book allows readers to connect to family.

  6. Sheila Heen - Wikipedia

    en.wikipedia.org/wiki/Sheila_Heen

    Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...

  7. 7 of the most famous American investors - AOL

    www.aol.com/finance/7-most-famous-american...

    Lynch authored two classic investing books – ”One Up on Wall Street” (1989) and “Beating the Street” (1994) – and he’s perhaps most famous for his common-sense approach to investing.

  8. Sabine can beg to differ, but what makes DuVernay’s movie so essential is the way it approaches America’s most difficult issue. “Origin” draws comparisons, introduces examples and enables ...

  9. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    Difficult Conversations: How to Discuss What Matters Most, Penguin, 1999, ISBN 0-14-028852-X Ury, William. Getting Past No: Negotiating Your Way from Confrontation to Cooperation , revised second edition, Bantam, January 1, 1993, trade paperback, ISBN 0-553-37131-2 ; 1st edition under the title, Getting Past No: Negotiating with Difficult ...

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