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First, turn off call waiting from Dialing options and make sure your modem phone line has dial tone. Also, try using a different access code. If you’re still having trouble, please call our customer support at 1-800-827-6364.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has to do with your phone provider. Has your phone service changed? If you've bundled phone and cable, but ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you have a dial-up modem, you can use AOL Dialer to connect to the internet. Learn how to setup your connection, connect, disconnect, and check your connection status using AOL Dialer. AOL Dialer · Oct 28, 2023
This is especially helpful when you have connection issues when using the America Online® service. The steps to add new access numbers may differ depending on the version of AOL Dialer installed on your computer.
To get technical assistance once you’ve signed up, please call the phone number provided with your 24x7 Live Support subscription in MyAccount. Our live experts are here to help you over the phone 24x7, or via chat from 8AM-1AM EST, 7 days a week.