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The International Network for Quality Assurance Agencies in Higher Education (INQAAHE) is an international quality assurance body. [1] [2] It works closely with national accreditation bodies, including the Council for Higher Education Accreditation in the US, and other coordinating bodies, such as the European Association for Quality Assurance in Higher Education (EQNA) in Europe, and with ...
Quality management ensures that an organization, product, or service consistently functions as intended. It has four main components: quality planning, quality assurance, quality control, and quality improvement. [1] Customers recognize that quality is an important attribute when choosing and purchasing products and services.
Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [2] [3]
The terms "quality assurance" and "quality control" are often used interchangeably to refer to ways of ensuring the quality of a service or product. [3] For instance, the term "assurance" is often used in a context such as: Implementation of inspection and structured testing as a measure of quality assurance in a television set software project ...
The tool selected is usually determined by characteristics of the measurement system itself. An introduction to MSA can be found in chapter 8 of Doug Montgomery's Quality Control book. [2] These tools and techniques are also described in the books by Donald Wheeler [3] and Kim Niles.
The international standard ISO 9000:2015 (Title: Quality management systems - fundamentals and vocabulary) defines the term in chapter 3.5.3 as a "set of interrelated or interacting elements of an organization to establish policies and objectives, and processes to achieve those objectives".
Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions.
Quality circles are generally free to select any topic they wish (other than those related to salary and terms and conditions of work, as there are other channels through which these issues are usually considered). [7] [8] Quality circles have the advantage of continuity; the circle remains intact from project to project.