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Healthdirect Australia's services include a helpline available 24 hours a day, [9] [10] an after-hours general practitioner (GP) helpline, [11] [12] the healthdirect website (which provides free health information), [13] [14] an app for mobile devices, [15] [16] and a Symptom Checker (a guided, online self-triage tool allowing visitors to initiate their health enquiry online).
It has been compared to Babylon's GP at Hand app [10] and Ada Health. In October 2017, when the three apps were tested with symptoms from asthma, shingles, alcohol-related liver disease, and urinary tract infection it failed to diagnose shingles or UTI. At that stage, the symptom checker was in a beta stage, and has since been upgraded. [11]
NHS Direct was the health advice and information service provided by the National Health Service (NHS), established in March 1998. The nurse-led telephone information service provided residents and visitors in England with healthcare advice 24 hours a day, every day of the year through telephone contact on the national non-geographic 0845 46 47 number. [1]
The WebMD website also includes information about drugs and is an important healthcare information website and the most popular consumer-oriented health site. [5] WebMD was started in 1998 by internet entrepreneur Jeff Arnold. [6] In early 1999, it was part of a three-way merger with Sapient Health Network (SHN) and Direct Medical Knowledge (DMK).
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Flo's Symptom Checker is not a diagnostic tool, it does not provide medical advice, and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. [18] Content on the app is reviewed by a board of medical professionals, on behalf of Flo Health.
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related to: symptom checker health direct app