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A SIP provider (Session Initiation Protocol) is any telecommunications company which provides SIP trunking to customers, usually businesses. Many companies provide SIP "termination" (outbound calling) and "origination" (inbound calling, usually with a plain old telephone service (POTS) phone number, called a direct inward dialing (DID).
SIP trunking is a voice over Internet Protocol (VoIP) technology and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and unified communications facilities. [1]
Retail customers of an ITSP may use traditional analog telephone sets attached to an analog telephony adapter (ATA) to connect to the service provider's network via a local area network, they may use an IP phone, or they may connect a private branch exchange (PBX) system to the service via media gateways.
The Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, and terminating communication sessions that include voice, video and messaging applications. [1] SIP is used in Internet telephony, in private IP telephone systems, as well as mobile phone calling over LTE . [2]
Aricent SIP UA stack, B2BUA, proxy, VoLTE/RCS Client; AskoziaPBX; Avaya Application Server 5300 (AS5300), JITC certified ASSIP VoIP; Bicom Systems IP PBX for telecoms; Brekeke PBX, SIP PBX for service providers and enterprises; Cisco SIP Proxy Server, Cisco unified border element (CUBE), Cisco Unified Communication Manager (CUCM)
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Each time a call is placed for routing, the destination number (also known as the called party) is entered by the calling party into their terminal. The destination number generally has two parts, an area code which generally identifies the geographical location of the destination telephone, and a telephone number unique within that area code that determines the specific destination terminal.
Broadvoice's b-hive virtual call center platform combines UCaaS, Contact Center, Cloud PBX and communication tools. [7] The platforms allow users to review and manage call flows through real-time analytics, call routing, call recording, auto attendants, conference call setup, manager users and the added ability to use the Android and iPhone application to make and receive calls.