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  2. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Download as PDF; Printable version ... This article is a comparison of notable CRM systems. ERP systems are considered a ... (when email is sent from software) ? Yes ?

  3. Comparison of mobile CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_Mobile_CRM...

    The market for mobile CRM applications is currently seeing record growth as new products and services around mobile CRM are being developed. The benefits of mobile CRM application have been demonstrated in a paper by Grandhi & Chugh (2012) through the case of Dow Corning and DirecTV where the introduction of SAP CRM system helped to improve their customer relations. [1]

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  5. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    Several CRM software packages exist that can help companies in deploying CRM activities. Besides choosing one of these packages, companies can also choose to design and build their own solutions. In order to implement CRM in an effective way, one needs to consider the following factors: Create a customer-focused culture in the organization.

  6. List of collaborative software - Wikipedia

    en.wikipedia.org/wiki/List_of_collaborative_software

    This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics. It also includes a section of project collaboration software, which is a standard feature in collaboration platforms.

  7. Category : Customer relationship management software

    en.wikipedia.org/wiki/Category:Customer...

    For companies developing CRM applications, see Category:Customer relationship management software companies. Subcategories This category has the following 6 subcategories, out of 6 total.

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    ecrm vs crmcustomer relationship management tools