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Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.
A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.
Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page. Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password.
Change all your passwords – Yes, it may seem like an impossible task, but it is a mandatory one. The main reason for doing this is that if one of your accounts is hacked, there’s no way to ...
Change your password • If your account has recently been compromised or you suspect it has been hacked, we suggest you change your password. • It's always a good idea to update your password regularly and to make sure it's unique from other passwords you use. Read our password help article to learn how to change your password.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
Learn how to change or reset a password and how to manage your AOL username. Still need help? Call customer support at 1-800-827-6364 to get live expert help from AOL Customer Care.