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Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection , provides some useful troubleshooting tips.
• Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.
The image sent may have been sent as an attachment rather than an embedded image. If the image is sent as an attachment, you'll need to download it before you can view the image. Reset your web settings. Sometimes installing multiple browsers can result in your web settings getting changed.
In Excel and Word 95 and prior editions a weak protection algorithm is used that converts a password to a 16-bit verifier and a 16-byte XOR obfuscation array [1] key. [4] Hacking software is now readily available to find a 16-byte key and decrypt the password-protected document. [5] Office 97, 2000, XP and 2003 use RC4 with 40 bits. [4]
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer:. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.