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  2. Self service technologies - Wikipedia

    en.wikipedia.org/wiki/Self_service_technologies

    Automated teller machines (ATMs), self-pumping at gas stations, self-ticket purchasing on the Internet and self-check-out at hotels and libraries are typical examples of self service technologies. [2] As users of self service technologies continue to become more accepting, additional solutions for making service transactions more convenient and ...

  3. Act! LLC - Wikipedia

    en.wikipedia.org/wiki/Act!_LLC

    ACT! can be accessed from Windows desktops (Win7 and later) [16] with local or network shared database; synchronized to laptops or remote officers; Citrix or Remote Desktop; Web browsers (Premium only) with self or SaaS hosting; smartphones and tablets via HTML5 Web (Premium only); smartphones and tablets via sync with Handheld Contact.

  4. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

  5. Zendesk - Wikipedia

    en.wikipedia.org/wiki/Zendesk

    Zendesk eventually expanded from just customer service to also managing other customer interactions, such as sales. [34] The company first moved into sales software with its September 2018 acquisition of competitor Base. [35] [34] Base was later renamed Sell and a Sell Marketplace was created for corresponding third-party apps. [35]

  6. List of collaborative software - Wikipedia

    en.wikipedia.org/wiki/List_of_collaborative_software

    This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics. It also includes a section of project collaboration software, which is a standard feature in collaboration platforms.

  7. Self-service - Wikipedia

    en.wikipedia.org/wiki/Self-service

    Self-service tools [27] are offered to professionals as well as laymen. Among the basic examples of various categories are: Among the basic examples of various categories are: simple office equipment - even in a "paperless office" [ 28 ] individual office workers use scotch tape dispensers, [ 28 ] staplers [ 29 ] and staple-removers.

  8. Category : Customer relationship management software

    en.wikipedia.org/wiki/Category:Customer...

    For companies developing CRM applications, see Category:Customer relationship management software companies. Subcategories This category has the following 6 subcategories, out of 6 total.

  9. Zoho Office Suite - Wikipedia

    en.wikipedia.org/wiki/Zoho_Office_Suite

    Zoho Office Suite is a web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), [1] project management, [1] invoicing and other applications. It is developed by Zoho Corporation. [2] [3]

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