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The Department of Transportation says airlines must then refund a passenger within seven business days if they bought a ticket on a credit card and within 20 calendar days if they used another ...
The rule will also apply to refunds of checked-bag fees if the bag isn’t delivered within 12 hours for domestic flights or 15 to 30 hours for international flights.
Under new refund rules that go into place Oct. 28, the Transportation Department will require refunds for baggage fees when bags are delayed by 12 hours or more for domestic flights.
If the weather forecast is troubling, consider booking a backup flight, says Potter, the Thrifty Traveler editor. Some airlines stand out as potential backups because they let customers get a full refund as long as they cancel within 24 hours of booking. If lots of flights are canceled, airline agents will soon be swamped.
In this case, a significant delay means the bag was not delivered within 12 hours of the passenger's domestic flight arriving at its gate, or 15 to 30 for international flights - depending on the ...
In the United States the traveler is entitled to a free reimbursement within 24 hours of purchase for every flight taking off or landing in the country, except if booked via a travel agency. [8] In Colombia the same right applies for a period of 5 days after purchase. [9]
A flight delay occurs when an airline flight takes off and/or lands later than its scheduled time. The United States Federal Aviation Administration (FAA) considers a flight to be delayed when it is 15 minutes later than its scheduled time. A flight cancellation occurs when the airline does not operate the flight at all for a certain reason.
The new U.S. Department of Transportation's final rule requires airlines to issue automatic refunds in various situations, like a canceled flight.
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