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  2. Emotional competence - Wikipedia

    en.wikipedia.org/wiki/Emotional_competence

    Empathy: adept at modulating the emotional responses of others and helping them to express their emotions; Social skills: excellent communication skills; Personal Competence; Self-Awareness – Know one's internal states, preferences, resources and intuitions. The competencies in this category include:

  3. Nonviolent Communication - Wikipedia

    en.wikipedia.org/wiki/Nonviolent_Communication

    Cards with basic human needs in the hands of exercise group participants. Nonviolent Communication holds that most conflicts between individuals or groups arise from miscommunication about their human needs, due to coercive or manipulative language that aims to induce fear, guilt, shame, etc.

  4. Motivational interviewing - Wikipedia

    en.wikipedia.org/wiki/Motivational_interviewing

    Motivational interviewing (MI) is a counseling approach developed in part by clinical psychologists William R. Miller and Stephen Rollnick.It is a directive, client-centered counseling style for eliciting behavior change by helping clients to explore and resolve ambivalence.

  5. Why more empathy among employers is key for post-pandemic ...

    www.aol.com/news/post-pandemic-recovery-empathy...

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  6. Job interview - Wikipedia

    en.wikipedia.org/wiki/Job_interview

    Thus, in the job interview context, a face-to-face interview would be more media-rich than a video interview due to the amount of data that can be more easily communicated. Verbal and nonverbal cues are read more in the moment and in relation to what else is happening in the interview. A video interview may have a lag between the two participants.

  7. Empathy - Wikipedia

    en.wikipedia.org/wiki/Empathy

    Empathy is generally described as the ability to take on another person's perspective, to understand, feel, and possibly share and respond to their experience. [1] [2] [3] There are more (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.

  8. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    Assertiveness is the ability to express one's desires and feelings appropriately. [7] Assertive communication is the halfway point between passive communication and aggressive communication. [ 7 ] Assertive communication is based on the belief that each individual is responsible for their problems; therefore, they are responsible for directly ...

  9. Emotional expression - Wikipedia

    en.wikipedia.org/wiki/Emotional_expression

    Individuals have some conscious control of their emotional expressions; [1] however, they need not have conscious awareness of their emotional or affective state in order to express emotion. Researchers in psychology have proposed many different and often competing theoretical models to explain emotions and emotional expression, going as far ...