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Reasons behind KPO include an increase in specialized knowledge and expertise, [1] additional value creation, [3] the potential for cost reductions, and a shortage of skilled labor. [1] Regions which are particularly prominent in knowledge process outsourcing include India, Sri Lanka, and Europe, especially Poland, Romania, and the Baltic States.
In April 2012, eClerx acquired Agilyst Inc, a US-based knowledge process outsourcing firm. [10] On 31 March 2015, eClerx acquired Creative Services Agency CLX Europe, for €25 million. [11] In December 2020, it entered into agreement to purchase US-based company engaged in providing digital marketing and back office services, Personiv. [12]
The company was started as Progeon Limited in April 2002 and is among the leading outsourcing companies in India according to NASSCOM. [3] It was started as a 74-26 joint venture between Infosys and Citibank Investments. In 2006, Infosys bought out Citibank's share at a price of ₹592 per share, Citibank having invested at ₹0.20 per share. [4]
Outsourcing was first discovered as a business strategy in the late 1980s and became a key component of business development in the 1990s. Outsourcing means contracting […] 15 Biggest ...
Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India.It is owned by RP-Sanjiv Goenka Group. [4]Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.
The information technology (I.T.) industry in India comprises information technology services and business process outsourcing. [1] The share of the IT-BPM sector in the GDP of India is 7.4% in FY 2022. [2] [3] The IT and BPM industries' revenue is estimated at US$ 245 billion in FY 2023.
In 2018, the company invested ₹100 crore in a 4,500-seat development center located in Vandalur, to the south of Chennai, which will support the company's IT operations and business process outsourcing growth. [7] In India it has centers in Chennai, Hyderabad, and Bengaluru in India, [6] [1] [8] with other places of operations in Michigan (US ...
Infosys Limited is an Indian multinational technology company that offers business consulting, information technology, and outsourcing services. Founded in 1981, the company is headquartered in Bengaluru. [5] On 24 August 2021, Infosys became the fourth Indian company to achieve a market capitalization of US$100 billion.