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The Member Portal gives you access to your Fidelis Care account 24 hours a day, seven days a week. Pay your monthly premium and set up auto-pay. Find health care providers that accept your Fidelis Care plan. Order more member ID cards or new member ID cards. Change your primary care provider.
Each Member is responsible for safekeeping their own password. Fidelis is not liable for any access by an unauthorized user via utilization of another member’s password. As a Member, you take full responsibility for all access to the Member Portal via your issued password.
Setting up your Fidelis Care Portal account is as easy as checking the box below, and logging in later! With a Member Portal account, you can make premium payments, check on the status of your claims, and view your plan benefits anywhere, at any time!
The Member Portal gives you access to your Fidelis Care account 24 hours a day, seven days a week. Pay your monthly premium and set up auto-pay. Find health care providers that accept your Fidelis Care plan. Order more member ID cards or new member ID cards. Change your primary care provider.
For members who enrolled in Fidelis Care at Home, HealthierLife or Medicaid through your local Department of Social Services (LDSS) or Human Resources Administration (HRA): Please call NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220). To change the email you use to login, update it here.
Fidelis Member Portal is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Fidelis Member Portal site and governs data collection and usage.
Sign in to Member Portal. If you forgot your password an email with a password reset link will be sent to you. Click on the link in that email and you will be taken to a page where you can then create a new password. Email Address:
Member Account Information. Please enter the member's personal information. Member ID (from your Fidelis ID Card):*. Last Name:*. Date of Birth (MM/DD/YYYY):*. Zip Code:*. E-mail Address (Optional): Next.
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