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  2. AI for small business: The 7 tools you need to make work easier

    www.aol.com/ai-small-business-7-tools-143000925.html

    Many small business owners still view artificial intelligence tools as too complex or only suitable for larger businesses. But AI's potential is more user-friendly and accessible than ever before. 3.

  3. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM tools with marketing automation capabilities can automate repeated tasks, for example, sending out automated marketing emails at certain times to customers or posting marketing information on social media. The goal with marketing automation is to turn a sales lead into a full customer.

  5. Marketing automation - Wikipedia

    en.wikipedia.org/wiki/Marketing_automation

    Marketing automation tracks top-of-funnel activities to drive prospects to sales. This is contrasted with CRM, which manages information about the prospect and their position in the sales cycle. [3] The use of marketing automation makes processes that would otherwise have been performed manually much more efficient and makes new processes possible.

  6. List of ERP software packages - Wikipedia

    en.wikipedia.org/wiki/List_of_ERP_software_packages

    Open Systems Accounting Software – OSAS, TRAVERSE; Oracle – Oracle Fusion Cloud, Oracle ERP Cloud, Oracle NetSuite, Oracle E-Business Suite, JD Edwards EnterpriseOne, JD Edwards World, PeopleSoft, Oracle Retail [7] Panaya – Panaya CloudQuality Suite; Planet Soho – SohoOS; Plex Systems – Plex Online; Pronto Software – Pronto Software

  7. List of free and open-source software packages - Wikipedia

    en.wikipedia.org/wiki/List_of_free_and_open...

    For more information about the philosophical background for open-source software, see free software movement and Open Source Initiative. However, nearly all software meeting the Free Software Definition also meets the Open Source Definition and vice versa. A small fraction of the software that meets either definition is listed here.

  8. Siebel Systems - Wikipedia

    en.wikipedia.org/wiki/Siebel_Systems

    At first known mainly for its sales force automation products, [1] the company expanded into the broader CRM market. [2] By the late 1990s, Siebel Systems was the dominant CRM vendor, peaking at 45% market share in 2002. [3] On September 12, 2005, Oracle Corporation announced it had agreed to buy Siebel Systems for $5.8 billion.

  9. Business process automation - Wikipedia

    en.wikipedia.org/wiki/Business_process_automation

    Robotic process automation (RPA) involves the deployment of attended or unattended software agents in an organization's environment. These software agents, or robots, are programmed to perform pre-defined structured and repetitive sets of business tasks or processes.

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