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If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
The calling modem waits for the tone after it dials the phone line before it initiates data transmission. If it does not receive a carrier tone within a set amount of time, it will disconnect the phone line and issues the NO CARRIER message. The actual data is transmitted from the answering modem to the calling modem via modulation of the carrier.
If you have a dial-up modem, you can use AOL Dialer to connect to the internet. Learn how to setup your connection, connect, disconnect, and check your connection status using AOL Dialer.
The signal is asserted at the same time the modem reports its CONNECT message, and stays asserted until the call is disconnected (either intentionally or because of a fault in the line). DCD is deasserted once the local modem is no longer receiving carrier from the remote modem, regardless of which side initiated the disconnect.
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
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(A majority of dial-up connections have speeds of 28kbs or less because of issues with the phone lines). If you try to watch a video clip with a bit rate of 300kbs over a dial-up connection, the video will not play. For the best viewing experience, we recommend that you use a high-speed internet connection such as DSL or cable modem.