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  2. Advertising research - Wikipedia

    en.wikipedia.org/wiki/Advertising_research

    Advertising research is a systematic process of marketing research conducted to improve the efficiency of advertising. Advertising research is a detailed study conducted to know how customers respond to a particular ad or advertising campaign.

  3. Frequency (marketing) - Wikipedia

    en.wikipedia.org/wiki/Frequency_(marketing)

    Marketing Power defines it as "An advertiser's determination of the optimum number of exposure opportunities required to effectively convey the advertising message to the desired audience or target market." [12] John Philip Jones says, "Effective frequency can mean that a single advertising exposure is able to influence the purchase of a brand.

  4. Marketing effectiveness - Wikipedia

    en.wikipedia.org/wiki/Marketing_effectiveness

    What Sticks was named the #1 Book in Marketing by Ad Age [3] and is required reading at leading universities including the Wharton School of the University of Pennsylvania [4] and Harvard, [5] suggesting that the Marketing Effectiveness continues to be an important business topic. A preferred marketing effectiveness analysis is marketing mix ...

  5. Market research - Wikipedia

    en.wikipedia.org/wiki/Market_research

    The field of marketing research is much older than that of market research. [7] Although both involve consumers, Marketing research is concerned specifically about marketing processes, such as advertising effectiveness and salesforce effectiveness, while market research is concerned specifically with markets and distribution. [8]

  6. Marketing research - Wikipedia

    en.wikipedia.org/wiki/Marketing_research

    Marketing effectiveness and analytics — Building models and measuring results to determine the effectiveness of individual marketing activities. Mystery consumer or mystery shopping – An employee or representative of the market research firm anonymously contacts a salesperson and indicates he or she is shopping for a product. The shopper ...

  7. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable. [34] The American Customer Satisfaction Index (2012) found that response rates for paper-based surveys were around 10% and the response rates for e-surveys (web, wap and e-mail) were averaging between 5% and 15% - which ...

  8. Pinterest - Wikipedia

    en.wikipedia.org/wiki/Pinterest

    Pinterest is an American social media service for publishing and discovery of information [6] in the form of pinboards. [7] This includes recipes, home, style, motivation, and inspiration on the Internet using image sharing. [8] Pinterest, Inc. was founded by Ben Silbermann, Paul Sciarra, and Evan Sharp, [5] and is headquartered in San ...

  9. Net promoter score - Wikipedia

    en.wikipedia.org/wiki/Net_promoter_score

    The origins of NPS date to a 2003 Harvard Business Review article by Reichheld titled "The One Number You Need To Grow". [3] Reichheld said he found the "would you recommend" question the best predictor of return business and word of mouth marketing, compared to equivalent questions like "How satisfied are you?", "Does this company deserve your loyalty?", and "Do you intend to return?".