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In March 2021 the Financial Times listed Octopus at number 23 on their list of the fastest growing companies in Europe. [25] In July 2021, Octopus rose 12 places on the UK Customer Service Index to 17th, making it the only energy company in the Top 50. [26]
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Octopus Energy was established in 2015 as a retail electricity and gas supplier in the UK, and by December 2019, had over 1.35 million domestic and business customers. Under the Octopus Energy Group brand, it has expanded into energy for business and energy services, and licences its customer handling software to other energy suppliers. [5]
The company is now the second largest energy supplier in the UK, and has expanded to other markets including Japan and Australia. [ 10 ] [ 11 ] [ 12 ] The Financial Times reported in 2023 that "Octopus’s credentials as a disrupter have helped win the backing of investors including Generation Investment Management , chaired by former US vice ...
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