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To send and receive messages to and from WhatsApp users, you must use either Cloud API or the On-Premises API. The preferred solution is Cloud API, due to its ease of implementation and low maintenance.
The WhatsApp Business Management API allows you to programmatically manage your WhatsApp Business Account assets, such as message templates and phone numbers.
The Business Management API allows you to create and manage WhatsApp-related business assets, such as WhatsApp Business Accounts and message templates. The API is built on the Marketing API and leverages some of its endpoints, so this documentation may contain links to the Marketing API documentation where appropriate.
Send and receive messages using a cloud-hosted version of the WhatsApp Business Platform. The Cloud API, hosted by Meta, allows you to implement WhatsApp Business APIs without the cost of hosting of your own servers and also allows you to more easily scale your business messaging.
Get Started - Cloud API. WhatsApp Business Platform > Cloud API. If you are developing an app that will be used by other businesses, please refer to our Get Started for Tech Providers or Get Started for Solution Partners guides.
The WhatsApp Business Platform allows medium and large businesses to communicate with their customers at scale. Using our APIs, businesses can connect thousands of agents and bots to interact with customers programmatically and manually. Additionally, the APIs can be integrated with numerous backend systems, such as CRM and marketing platforms.
Use the WhatsApp Business Management API to create new message templates, media message templates, or interactive message templates. Use the API to get and filter phone numbers associated with your WhatsApp Business Account.
From the API call: Once you have successfully uploaded media files to the API, the media ID is included in the response to your call. From Webhooks : When a business account receives a media message, it downloads the media and uploads it to the Cloud API automatically.
This document explains how conversation-based pricing works on the WhatsApp Business Platform. Charges are applied per conversation, not per individual message sent or received. Conversations are 24-hour message threads between you and your customers.
This document provides an overview of how messages work on the WhatsApp Business Platform. You can send the following message types using the platform: Media messages: image, video, audio, document, and sticker messages. Interactive messages: List messages, Reply button messages, and Single and Multi Product Messages.