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On February 18, 2019, Cicilia Gilbert, a transgender employee, filed suit in New York federal court for discriminatory termination. Dell invoked an arbitration clause, and the case was sent to binding arbitration. On March 4, 2022, the Arbitrator ruled that Dell had terminated the employee because of gender identity and disability. Gilbert v.
Almost 50% of Dell’s full-time U.S. workforce and one-third of international employees have continued to work remotely, according to internal data from the company, Business Insider reported ...
When using the site, customer's post their idea on how to improve Dell products. Users can the promote them, demote them, or add comments. At times, Dell would create a discussion topic for user's to submit comments on as well. [4] The advantage of IdeaStorm was that both Dell and customers would benefit from the new features that resulted.
Dell was the subject of a class action lawsuit in 2005 over some of their Inspiron laptops (models affected include the 1100, 1150, 5100, 5150, and 5160). The suit was filed in September 2005, and was officially settled between December 2006 and January 2007, in what is known as the Lundell Settlement. [ 8 ]
Dell is proving to staff that it’s not all talk and no action: Months after telling workers that those who work from the office will be rewarded for their efforts with promotions, it’s now ...
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The Dell Inspiron series is a line of laptop computers made by American company Dell under the Dell Inspiron branding. The first Inspiron laptop model was introduced before 1999. [ 1 ] Unlike the Dell Latitude line, which is aimed mostly at business/enterprise markets, Inspiron is a consumer-oriented line, often marketed towards individual ...
[265] Later in the year, the company increased its spending on customer service to $150 million. [266] Since 2018, Dell has seen significant increase in consumer satisfaction. Moreover, their customer service has been praised for its prompt and accurate answers to most questions, especially those directed to their social media support. [267] [268]