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Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."
Kaoru Ishikawa (石川 馨, Ishikawa Kaoru, July 13, 1915 – April 16, 1989) was a Japanese organizational theorist and a professor in the engineering faculty at the University of Tokyo who was noted for his quality management innovations.
Seeing Total Quality Control as "an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction".
The intersection of technology and quality management software prompted the emergence of a new software category: Enterprise Quality Management Software (EQMS). EQMS is a platform for cross-functional communication and collaboration that centralizes, standardizes, and streamlines quality management data from across the value chain.
It is the high-quality process that assures the high-quality product. The main focus was on improving of process operations. Quality of the process was understood as the quality of its operations. Powerful new concepts of Total Quality Management (TQM), Continuous Improvement Process and Just-In-Time (JIT) systems have characterized this stage ...
Masaaki Imai (今井 正明, Imai Masaaki), 1930–2023, was a Japanese organizational theorist and management consultant known for his work on quality management, specifically on kaizen. Known as the father of Continuous Improvement (CI), Masaaki Imai has been a pioneer and leader in spreading the kaizen philosophy all over the world. [1 ...
Eggnog: the drink that indirectly led to grandma getting run over by a reindeer.. It's finally that time of year again, when grocery stores start stocking up on eggnog and polarize consumers, who ...
A quality circle or quality control circle is a group of workers who do the same or similar work, who meet regularly to identify, analyze and solve work-related problems. It consists of minimum three and maximum twelve members in number. [1]