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Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.
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An example of an OLAP cube. An OLAP cube is a multi-dimensional array of data. [1] Online analytical processing (OLAP) [2] is a computer-based technique of analyzing data to look for insights.
Business intelligence (BI) consists of strategies, methodologies, and technologies used by enterprises for data analysis and management of business information. [1] Common functions of BI technologies include reporting, online analytical processing, analytics, dashboard development, data mining, process mining, complex event processing, business performance management, benchmarking, text ...
The design of a dashboard is more loosely defined. Dashboards are usually a series of graphics, charts, gauges and other visual indicators that can be monitored and interpreted. Even when there is a strategic link, on a dashboard, it may not be noticed as such since objectives are not normally present on dashboards.
Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...
Mobile-device testing functions to assure the quality of mobile devices, like mobile phones, PDAs, etc. It is conducted on both hardware and software, and from the view of different procedures, the testing comprises R&D testing, factory testing and certificate testing.
A study conducted by Salesforce shows an overwhelming 8% of customers acknowledge that their experience with the business is equivalent to the quality of its products or services. [citation needed] Therefore, it is important to prioritize customer engagement as a business strategy.