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The master service agreement serves as a master contract governing the terms over potentially multiple SOWs. Sometimes it refers to scope of work. For instance, if a project is done on contract, the scope statement included as part of it can be used as the SOW since it also outlines the work of the project in clear and concise terms. [3]
In software and systems engineering, a use case is a potential scenario in which a system receives an external request (such as user input) and responds to it. A use case is a list of actions or event steps typically defining the interactions between a role (known in the Unified Modeling Language (UML) as an actor) and a system to achieve a goal.
Once the terms have been approved, the members of the project team have a clear definition of the scope of the project. They will then be ready to progress with implementing the remaining project deliverables. This phrase "terms of reference" often refers to the task(s) assigned to a consultant or adviser.
The three main uses of the project charter are: To authorize the project - using a comparable format, projects can be ranked and authorized by Return on Investment.; Serves as the primary sales document for the project - ranking stakeholders have a 1-2 page summary to distribute, present, and keep handy for fending off other project or operations runs at project resources.
A scope statement should be written before the statement of work and it should capture, in very broad terms, the product of the project (e.g., "developing a software-based system to capture and track orders for software"). A scope statement should also include the list of users using the product, as well as the features in the resulting product.
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CONOPS are widely used in the military, governmental services and other fields. A CONOPS generally evolves from a concept and is a description of how a set of capabilities may be employed to achieve desired objectives or end state. [1]
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff.
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