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The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
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Four or more shot in one incident, excluding the perpetrators, at one location, at roughly the same time. [12] [13] Stanford University MSA Data Project Three or more persons shot in one incident, excluding the perpetrator(s), at one location, at roughly the same time. Excluded are shootings associated with organized crime, gangs or drug wars. [14]
With the GPSC reversing course a third time, 470 became the second area code to overlay Atlanta in September 2001, but remained unused until 2010. [1] In September 2005, 762 was overlaid to all of the existing area code 706, despite the fact that it has been physically split into two separate and disconnected sections since it was created in ...
The numbering plan area 678/470/943 includes the counties of Barrow, Bartow, Butts, Carroll, Cherokee, Clayton, Cobb, Coweta, DeKalb, Douglas, Fayette, Forsyth ...
Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.
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