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  2. Dear Colleague letter (United States) - Wikipedia

    en.wikipedia.org/wiki/Dear_Colleague_letter...

    In 1913, The New York Times included the text of a "Dear Colleague" letter written by Representative Finly H. Gray to Representative Robert N. Page in which Gray outlined his "conceptions of a fit and proper manner" in which Members of the House should "show their respect for the President" and "express their well wishes" to the first family. [13]

  3. Request for quotation - Wikipedia

    en.wikipedia.org/wiki/Request_for_quotation

    A request for quotation (RfQ) is a business process in which a company or public entity requests a quote from a supplier for the purchase of specific products or services. RfQ generally means the same thing as Call for bids (CfB) and Invitation for bid (IfB). [1] An RfQ typically involves more than the price per item.

  4. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    They may work in an office with a call center or in retail. [ 1 ] [ 2 ] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3 ]

  5. United Parcel Service - Wikipedia

    en.wikipedia.org/wiki/United_Parcel_Service

    UPS 3-Day Select for less-sensitive express shipments. This service may use either air or ground transportation depending on distance, demand, and weather conditions, and as noted by its name, can take up to three days. [67] UPS 2nd Day Air for packages that must arrive within two days. UPS also offers a 2nd Day Air AM service which offers ...

  6. Invitation to tender - Wikipedia

    en.wikipedia.org/wiki/Invitation_to_tender

    A tender announcement from the Indonesian Ministry of Finance. An invitation to tender (ITT, also known as a call for bids [1] or a request for tenders) is a formal, structured procedure for generating competing offers from different potential suppliers or contractors looking to obtain an award of business activity in works, supply, or service contracts, often from companies who have been ...

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [ 12 ]

  8. Quotation - Wikipedia

    en.wikipedia.org/wiki/Quotation

    A quotation or quote is the repetition of a sentence, phrase, or passage from speech or text that someone has said or written. [1] In oral speech, it is the representation of an utterance (i.e. of something that a speaker actually said) that is introduced by a quotative marker, such as a verb of saying.

  9. Letter (message) - Wikipedia

    en.wikipedia.org/wiki/Letter_(message)

    Historically, letters have existed from ancient India, ancient Egypt and Sumer, through Rome, Greece and China, up to the present day. During the 17th and 18th centuries, letters were used to self-educate. [clarification needed] The main purposes of letters were to send information, news and greetings. For some, letters were a way to practice ...

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