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2. Email management - Wikipedia

   en.wikipedia.org/wiki/Email_management

   Email management is a specific field of communications management for managing high volumes of inbound electronic mail received by organizations. Email management is an essential component of customer service management. Customer service call centers employ email response management agents along with telephone support agents, and typically use ...

3. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   Request Tracker. Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom ticket lifecycles, configurable automation, and detailed permissions and roles, Request Tracker ...

4. Kana Software - Wikipedia

   en.wikipedia.org/wiki/Kana_Software

   Website. www.kana.com. KANA Software, Inc. is a wholly owned subsidiary of Verint Systems (NASDAQ: VRNT) and provides on-premises and cloud computing hosted customer relationship management software products to many of the Fortune 500, mid-market businesses and government agencies.

5. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

6. List of email subject abbreviations - Wikipedia

   en.wikipedia.org/wiki/List_of_email_subject...

   The recipient is informed that they should reply to this email. RSVP, meaning Reply Requested, please, from the French Répondez s'il vous plaît. The recipient is informed that they should reply to this email. Often used for replies (accept/decline) to invitations. SFW, meaning Safe For Work. Used in corporate emails to indicate that although ...

7. Autoresponder - Wikipedia

   en.wikipedia.org/wiki/Autoresponder

   An autoresponder is a computer program that automatically answers e-mail sent to it. [ 1] They can be very simple or quite complex. The first autoresponders were created within mail transfer agents that found they could not deliver an e-mail to a given address. These create bounce messages such as "your e-mail could not be delivered because ...