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2. 26 Highest-Paying Jobs That Let You Work From Home - AOL

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   Technical Support Manager Salary: $80,288 according to PayScale These managers resolve customer issues, identify problems and come up with improvements for technical support processes.

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]

4. AOL - Finance News & Latest Business Headlines - AOL.com

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   Get breaking Finance news and the latest business articles from AOL. From stock market news to jobs and real estate, it can all be found here.

5. Remote support - Wikipedia

   en.wikipedia.org/wiki/Remote_support

   Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.

6. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

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