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In October, USDOT fined American Airlines a record $50 million for its treatment of disabled passengers, including failing to provide some with adequate assistance and mishandling wheelchairs.
Wheelchair has a dry electrically-powered battery. WCBW (Wet cell battery wheelchair) Wheelchair must be handled properly to prevent battery leakage. WCMP (Manual power wheelchair) Wheelchairs that require the assistance of another person to operate. WCLB (Lithium ion wheelchair) Wheelchairs that have lithium ion batteries. Possible fire hazard.
Colleen Flanagan said her chair looked like it was dropped out of the cargo door on a JetBlue flight, ... 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us.
Passengers using a wheelchair during travel have been protected by the Air Carrier Access Act of 1986, which mandates the provision of wheelchairs to disabled aircraft passengers.
Age details if it is relevant to the travel, e.g., unaccompanied children or elderly passengers requiring assistance. Frequent flyer data. Seat allocation (or seat type request). Special Service Requests (SSR) such as meal requirements, wheelchair assistance, and other similar requests.
SSR codes relate specifically to assistance offered to passengers with reduced mobility. These codes are used by the majority of airlines [15] WCHR Wheelchair assistance required; passenger can walk short distance up or down stairs. WCHS Wheelchair assistance required; passenger can walk short distance, but not up or down stairs.
During USA TODAY's yearlong series highlighting the people behind airline damage to wheelchairs, over 30 respondents said some version of the phrase "breaking my wheelchair is like breaking my legs."
A woman in a now-viral Twitter thread said her wheelchair was left on an airport tarmac in the rain and a piece was broken after a JetBlue flight. ... 24/7 Help. For premium support please call: ...