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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  3. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV) – ERP and CRM software-as-a-service product meant for small and mid-sized businesses. Integrating both Dynamics NAV and Dynamics CRM features, consisting of the following modules: for Financials and Operations, for Sales Professionals, for Marketing.

  4. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Attaching Emails to Business Objects Desktop Environment Global Search LDAP Support Act! CRM: Yes Yes en, de, fr Yes Yes Yes No Adempiere? ? ? ? ? ? ? ? ? Base CRM: Yes Yes de, en, es, fr, nl, pl, pt Yes Yes Yes No Yes No Capsule (CRM) Gmail G Suite: No en Yes No Yes Yes Yes ? CiviCRM? Yes Yes Over 40 Yes Integrated with Drupal, Wordpress ...

  5. List of embedded CRM systems - Wikipedia

    en.wikipedia.org/wiki/List_of_embedded_CRM_systems

    Embedded customer relationship management software is built-in to an ERP software and can usually not be used as stand-alone CRM software like Salesforce.com. It has the following characteristics: functionalities in marketing, sales and service are integral part of the order-to-cash process within an ERP solution

  6. Oracle Advertising and Customer Experience (CX) - Wikipedia

    en.wikipedia.org/wiki/Oracle_Advertising_and...

    In 2006, Oracle purchased Siebel Systems, [6] [7] and later expanded its Siebel CRM software, and on-premises tool, with its SaaS product, Oracle CRM on Demand. [8] In 2012, the company acquired RightNow Technologies, [9] and Eloqua. [10] These acquisitions allowed Oracle to develop a suite of CX cloud-based software. [10]

  7. SAP CRM - Wikipedia

    en.wikipedia.org/wiki/SAP_CRM

    The SAP CRM applications were initially integrated on-premises customer relationship management software manufactured by SAP SE which targeted business software requirements for marketing, sales and service for midsize and large organizations in all industries and sectors. The first SAP CRM release 2.0 has been made generally available in ...

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