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Desktop sharing is a common name for technologies and products that allow remote access and remote collaboration on a person's computer desktop through a graphical terminal emulator. The most common two scenarios for desktop sharing are:
Host (presenter or technician): can utilize Mac, Linux, Windows, iOS or Android operating systems. Guest (customer or participant): can connect from Mac, Linux or Windows. ConnectWise ScreenConnect can also be utilized to remotely support Android devices, with complete view and control available for devices manufactured by Samsung.
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
VNC (Virtual Network Computing) is a graphical desktop-sharing system that uses the Remote Frame Buffer protocol (RFB) to remotely control another computer. It transmits the keyboard and mouse input from one computer to another, relaying the graphical-screen updates, over a network. [1]
On October 11, 2004, Apple released version 2.1 which improved on a number of existing features while adding the ability to view observed or controlled computers in full-screen mode, the ability to see the displays of computers with more than one monitor and support for mouse right-click and scroll-wheels.
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
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