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A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.
A video relay service (VRS), also sometimes known as a video interpreting service (VIS), is a video telecommunication service that allows deaf, hard-of-hearing, and speech-impaired (D-HOH-SI) individuals to communicate over video telephones and similar technologies with hearing people in real-time, via a sign language interpreter.
One of the most common uses for a TTY is to place calls to a Telecommunications Relay Service (TRS), which makes it possible for the deaf to successfully make phone calls to users of regular phone systems. The voice recognition systems are in limited use, due to problems with the technology.
The idea is similar to the idea which a hearing person talks on the phone. They will talk continuously without any pauses and interruptions. The Deaf community uses RTT to have a continuous conversation. TDD devices, sometimes called TTY devices, are commonly used for RTT via a regular phone call.
The free Lormar Logic service also provides the Deaf with direct encrypted calling to the United States Social Security Administration and the Internal Revenue Service. The i711 client provides extra services to the Deaf at an additional fee (such as AAA roadside services, and finding Open Captioned movies, etc.).
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