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A passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
Indian Railway Catering and Tourism Corporation (IRCTC) is an Indian public sector undertaking that provides ticketing, catering, and tourism services for the state-owned Indian Railways. It was established in 1999 by the Government of India and operated under the administrative control of the Ministry of Railways .
A Reservation Against Cancellation (RAC) is a type of ticket that can be sold for travel on the Indian Railways. Although it ensures certainty of travel, it does not guarantee a berth . A berth will be allocated to the ticket who reserves an RAC ticket if passengers who already have a confirmed ticket do not board before the train departure or ...
A unique feature of CRIS is the collaboration among domain experts from Indian Railways, CRIS' own technical specialists, and leading IT companies of the country. Systems managed by CRIS have been recognized by Computerworld. [1] [2] CRIS received the Prime Minister's Awards for Excellence in Public Administration on 21 April 2008. [citation ...
Where Is My Train is an Android application owned by Google for tracking the live status of trains run by Indian Railways. The application was created by Sigmoid Labs, [1] a team of former TiVo Corporation developers. The company was acquired by Google in 2018. [1] [2] [3]
In the 1990s, when the IRCTC was formed, modular stalls came up and food plazas were set up. [ 21 ] In 2005, the buildings were painted a light brown colour, but concurring with the views of a campaign by the citizens of Chennai and also to retain the old nostalgic charm, they were repainted in their original brick-red colour. [ 22 ]
The Indian Railways website went online in February 2000 and online ticketing was introduced on 3 August 2002 through IRCTC. [62] Indian Railways now provides multiple channels for passengers to book tickets through website, smartphone apps, SMS, rail reservation counters at train stations, or through private ticket booking counters. Reserved ...
The Tivim/Thivim station offers the Shravan Seva, a service to help senior citizens in carrying their luggage.This is available by sending an SMS on 96640 44456 four hours in advance of the journey, with details of the PNR number, coach number and berth number of the travelling citizen (as of August 2016).