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In general, technical management is the systematic efforts used in the deployment of a system or process and in balancing its cost, effectiveness and supportability during its life cycle. [ 1 ] [ 2 ] Technical managers can be found at the interface of application and technique; they act between the user and the technical means.
The Association of Technology, Management, and Applied Engineering (ATMAE) accredits collegiate programs in technology management. An instructor or graduate of a technology management program may choose to become a Certified Technology Manager (CTM) by sitting an exam administered by ATMAE covering production planning & control, safety, quality ...
IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with a strong input into the technology phase of the business/organization. A primary focus of IT management is the value creation made possible by technology. This requires the alignment of technology and business strategies.
In software development, a technical director is typically responsible for the successful creation and delivery of the company's product to the marketplace by managing technical risks and opportunities; making key software design and implementation decisions with the development teams, scheduling of tasks including tracking dependencies, managing change requests, and guaranteeing quality of ...
A chief technology officer (CTO) (also known as a chief technical officer or chief technologist) is an officer tasked with managing technical operations of an organization. They oversee and supervise research and development and serve as a technical advisor to a higher executive such as a chief executive officer .
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Configuration Management (CM) is an ITIL-specific ITSM process that tracks all of the individual CIs in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage the CM process.
In a business or IT Management context, IT performance management is concerned with measuring the expenditure of capital and human resources on Information Technology projects.
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