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In 2001, BT Group launched its Answer 1571 service as a free service, available at no extra cost to its existing telephone line customers. In 2007 a charge of £1 was introduced for any month in which two chargeable calls are not made on the line (this might apply, for instance, to people who have Carrier preselect with another telephone ...
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
EE (formerly Everything Everywhere) is a British mobile network operator and internet service provider, and a brand of BT Consumer, a division of BT Group.It was established in 2010 and is the second-largest mobile network operator in the United Kingdom, with 21.2 million customers as of September 2022.
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BT Consumer is the main retail division of United Kingdom telecommunications company BT Group that provides fixed-line, mobile, broadband and digital television to consumers in the UK. It buys access to some of these services from BT's other divisions: Openreach and EE. It is the largest consumer fixed-line and broadband ISP in the UK. [2] [3]
Mercury began by offering fixed-line facilities direct to business and residential customers. Callers could use the 'Mercury 2300' service via their existing BT phone line by dialling a '131' prefix followed by a ten-digit customer code, then the number they wished to dial. Some phones were manufactured with a 'Mercury button' which allowed the ...