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If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL ...
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This version of the BSoD, internally referred to as "_VWIN32_FaultPopup", gives the user the option either to restart the computer or to continue using Windows, allowing the user to save their work before any data could be lost. Depending on the type of situation it may have occurred, however, the options to either continue or restart may or ...
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While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail. If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the ...
Many computers, especially older models, have user accessible "reset" buttons that assert the reset line to facilitate a system reboot in a way that cannot be trapped (i.e. prevented) by the operating system, or holding a combination of buttons on some mobile devices.
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