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OnStar was formed in 1996 as a collaboration between GM, Electronic Data Systems and Hughes Electronics Corporation.Each of the founding companies brought a specific area of expertise to the enterprise: GM brought vehicle design and integration and a distribution system of millions of vehicles, EDS brought much of the systems development and information management and customer service ...
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Google Cloud’s conversational AI technology, known as Dialogflow, is now handling more than 1 million customer inquiries a month in the US and Canada on OnStar. GM says the AI chatbots work on ...
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An email management system consists of various components to handle different phases of the email management process. [15] These components include: Email ticketing system - One of the key tasks performed by email management systems is to allocate reference numbers to all incoming emails. This process is known as ticketing.