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View my plan Restore a missing AOL Desktop Gold icon or shortcut There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.
If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. Check your other folders. The first thing place to check if you're missing mail is to check your other folders.
If you've deleted your contacts or are suddenly missing some, don't worry! Contacts can be restored to automatic save points in time. WARNING: The restore will replace any changes or additions made to your contacts since that time. 1. Click Contacts from the left panel in AOL Mail. 2. Click More | Restore. 3.
Add your favorite featured products or services to your Desktop Gold toolbar and they'll always be one click away. 1. Sign in to AOL Desktop Gold.
4. Close the login screen by clicking the X button. 5. Click the Read Mail icon . 6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click ...
While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly. Sign in again
It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured. Clear your browser's cache. Clear your browser's cache to reset your browser back to its clear state. Doing this ...