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  2. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    View my plan Restore a missing AOL Desktop Gold icon or shortcut There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. Check your other folders. The first thing place to check if you're missing mail is to check your other folders.

  5. Pin AOL.com to your Windows 10 Start menu - AOL Help

    help.aol.com/articles/how-to-pin-aol-com-to-your...

    The AOL homepage can be pinned to your Start menu to avoid having to open your browser and manually enter the web address. Pinning an item to your Start menu creates a tile that acts like a shortcut to a website you use the most.

  6. Add, rename, and change your toolbar icons in AOL Desktop Gold

    help.aol.com/articles/Change-your-toolbar-icons...

    Add your favorite featured products or services to your Desktop Gold toolbar and they'll always be one click away. 1. Sign in to AOL Desktop Gold.

  7. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Access old mail and address book contacts with an inactive ...

    help.aol.com/articles/what-happens-to-my-email...

    4. Close the login screen by clicking the X button. 5. Click the Read Mail icon . 6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click ...

  9. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured. Clear your browser's cache. Clear your browser's cache to reset your browser back to its clear state. Doing this ...