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  2. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and ...

  3. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however ...

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  5. Delete emails in the AOL Mail App

    help.aol.com/.../delete-emails-in-the-aol-mail-app

    Deleted email moves to the Trash folder where it'll be emptied later. The AOL Mail app has many options to delete emails. Quickly delete 1 email by tapping and holding the email you want to delete and then tap the Delete icon at the bottom of the page or learn how to delete multiple emails at a time. Filter and delete multiple emails by sender

  6. Use filters to sort and organize messages in AOL Mail

    help.aol.com/articles/use-filters-to-sort-and...

    1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails.

  7. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/spam-folder-missing-emails...

    Gmail: Scroll way down past 'all mail' and right above 'trash.' Outlook: Scroll right past 'sent mail' to a folder marked 'junk.' Hotmail: Beneath 'inbox,' find a category called 'folders;' the ...

  8. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

  9. Spam and Trash folders are regularly deleted in AOL Mail

    help.aol.com/articles/spam-and-trash-folders-are...

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.