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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Never disclose or give your password and Account Security Question if you are prompted to in a link sent to you in an email, chat room or pop-up window. Be suspicious. Don’t be fooled when a suspicious email, link, chat room or pop-up window claiming to be AOL asks for your password.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
• Use a strong password and change it regularly - Create a strong password to minimize the risk of unauthorized account access. • Add another level of security - Turn on two-step verification and get sent a security code when someone logs in from an unfamiliar device or location.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Learn additional security features for AOL Mail. What is Spoofed Mail? When AOL Mail identifies a sender's display name (not the user name) is used with a different email address from the usual email address, a spoofed mail warning will appear at the top of the email message in yellow.