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The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
Outside of New York City, NYC's 311 service can be accessed by calling (212) NEW-YORK (212-639-9675) (dialing 3-1-1 outside of New York City may contact the local municipality's 311 service). There is also a website and a mobile app to access the 311 service. [12] Between 2003 and 2006 NYC311 received more than 30 million calls.
The NYC Civilian Complaint Review Board (CCRB) is a civilian oversight agency with jurisdiction over the New York City Police Department (NYPD), the largest police force in the United States. A board of the Government of New York City , the CCRB is tasked with investigating, mediating and prosecuting complaints of misconduct on the part of the ...
If they see chipping paint, tenants can notify their landlord directly or submit a complaint to the city’s 311 system, a public number that lets people report non-emergency issues. HPD responds to 311 complaints about housing conditions, and will issue a lead paint violation if an inspector uncovers flaking or cracked paint in a unit with ...
The section of Cortelyou Road inside the 11226 ZIP — which stretches from Dahill Road to Schenectady Avenue — saw the highest number of 311 complaints about trash on the sidewalk out of all ...
The Human Resources Administration (Department of Social Services; HRA/DSS) is the mayoral agency in charge of the majority of the city's social services programs. The Department of Investigation (DOI) is a law enforcement agency that serves as an independent and nonpartisan watchdog for New York City government.
An NYPD officer was hit with hefty fines last month for harassing a frequent 311 caller several years ago with phone messages in which the officer imitated a former beau, then played recordings of ...
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