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If Windows can’t find a new Bluetooth driver, visit the PC manufacturer’s website and download the latest Bluetooth driver from there. Important: An outdated or incompatible driver is one of the most common causes of Bluetooth connection problems.
Before you start, make sure that your Windows 10 PC supports Bluetooth. For more info on how to check, see Fix Bluetooth problems in Windows 10. If you need help adding a device without Bluetooth capabilities, see Add a device to a Windows 10 PC. Turn on Bluetooth
Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.
If Bluetooth is turned on and the driver is up to date but your device still doesn't work, try removing the device and re-pairing it. Here's how: Go to Start , enter Devices , select Bluetooth and other devices settings > select the device > Remove device > Yes .
Update Surface devices and Windows. Download the latest drivers and firmware updates to keep your Surface devices performing their best.
Se Windows non riesce a trovare un nuovo driver per il Bluetooth, visita il sito Web del produttore del PC e scarica il driver più recente del Bluetooth. Importante: Un driver obsoleto o incompatibile è una delle cause più comuni dei problemi di connessione Bluetooth.
Here's how to turn Bluetooth on or off in Windows 10: Select the Start button, then select Settings > Devices > Bluetooth & other devices . Select the Bluetooth toggle to turn it On or Off .
If your scanner is turned on and connected to the network, Windows should find it automatically. Available scanners can include all scanners on a network, such as Bluetooth and wireless scanners or scanners that are plugged into another device and shared on the network.
Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.
If you are offered Realtek Bluetooth drivers and they install successfully, then you should now be able to update to Windows 10, version 1909 or Windows 10, version 1903. Select Check for Updates again, it should be offered and install as expected.