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  2. Bootstrap (front-end framework) - Wikipedia

    en.wikipedia.org/wiki/Bootstrap_(front-end...

    Bootstrap (formerly Twitter Bootstrap) is a free and open-source CSS framework directed at responsive, mobile-first front-end web development. It contains HTML, CSS and (optionally) JavaScript -based design templates for typography, forms, buttons, navigation, and other interface components. As of May 2023, Bootstrap is the 17th most starred ...

  3. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation especially since ...

  4. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  5. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance redressal. Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  6. Airline complaints - Wikipedia

    en.wikipedia.org/wiki/Airline_complaints

    Airline complaints. Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved.

  7. Ontology (information science) - Wikipedia

    en.wikipedia.org/wiki/Ontology_(information_science)

    CContology (Customer Complaint Ontology), [43] an e-business ontology to support online customer complaint management CIDOC Conceptual Reference Model , an ontology for cultural heritage [ 44 ] COSMO, [ 45 ] a Foundation Ontology (current version in OWL) that is designed to contain representations of all of the primitive concepts needed to ...

  8. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    t. e. Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or ...

  9. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Quality management system. A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1] It is expressed as the organizational goals and aspirations, policies ...