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2. Fix problems with AOL websites due to ad blocking software

   help.aol.com/articles/fix-problems-with-aol...

   Allow yahoo.com in any ad blockers; Adjust the security setting of the browser to the default level; Unblock yahoo.com in any antivirus software, which may have built-in ad blocker; Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual

3. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

4. Inappropriate advertising on AOL

   help.aol.com/articles/inappropriate-advertising...

   Always keep your Microsoft Windows operating system up to date and ensure that the latest security updates are installed using the Windows Update utility. Use antivirus software to protect your computer from viruses and other malware and always keep your antivirus definitions and databases up-to-date.

5. Browser hijacking - Wikipedia

   en.wikipedia.org/wiki/Browser_hijacking

   It also controls the homepage and new tab page settings to prohibit the ability to change them back to the original settings. Depending on whatever browser is being used, ads may appear on the page. When it infects, it makes a browser redirect from Google and some other search engines to trovi.com. [33]

6. Turn pop-ups off or on in your browser - AOL Help

   help.aol.com/articles/disable-or-enable-pop-ups...

   Most modern browsers employ pop-up blockers to keep away the annoying ads or offers that can overwhelm your experience online. While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail.

7. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

8. Protecting your AOL Account

   help.aol.com/articles/protecting-your-aol-account

   • Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL. • Update your Windows or Mac OS operating system to repair necessary programs, hardware and devices. Enabling automatic updates on your computer will do this ...

9. Fix problems with the AOL app on Android

   help.aol.com/articles/aol-app-troubleshooting

   On Android devices, Google Chrome or a Chrome-based browser must be installed and enabled for you to sign in. Update your device's software The AOL app works best on the latest version of Android software.