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  2. What Is A Chatbot? Everything You Need To Know - Forbes

    www.forbes.com/.../software/what-is-a-chatbot

    At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. When a customer or a lead reaches out via any channel, the chatbot...

  3. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations.

  4. What Is a Chatbot? | IBM

    www.ibm.com/topics/chatbots

    A chatbot is a computer program that simulates conversation with human end users. It often uses NLP to parse inputs and generative AI to automate responses.

  5. What Is a Chatbot? Definition, Types, and Examples

    www.coursera.org/articles/what-is-a-chatbot

    Chatbots are computer programs that simulate human conversation. Read to learn more about the most common types and use cases of chatbots.

  6. What Is a Chatbot? - Oracle

    www.oracle.com/chatbots/what-is-a-chatbot

    A chatbot is a computer program that simulates and processes human conversation (either written or spoken), allowing humans to interact with digital devices as if they were communicating with a real person.

  7. What is a chatbot? + How they work - Zendesk

    www.zendesk.com/blog/what-is-a-chatbot

    A chatbot is a type of conversational AI that automates customer support in a friendly, familiar way, providing 24/7 service. However, with the rise of generative AI, traditional chatbots are rapidly evolving.

  8. What Is an AI Chatbot, and How Do They Work? - Caltech

    pg-p.ctme.caltech.edu/blog/ai-ml/what-is-ai...

    Chatbots are computer programs that simulate and process human conversation (both written and spoken), letting people interact with digital devices like they were communicating with a living person.

  9. What is a chatbot? - Cloudflare

    www.cloudflare.com/learning/bots/what-is-a-chatbot

    Chatbots are computer programs designed for interacting with humans in voice or text-based conversation. Chatbots have a number of useful applications, such as personal digital assistants and customer support bots. Unfortunately, chatbots are also used for malicious purposes, such as spreading spam. How do chatbots work?

  10. What is a chatbot? | Definition from TechTarget

    www.techtarget.com/.../definition/chatbot

    What is a chatbot? A chatbot is a software or computer program that simulates human conversation or chatter through text or voice interactions. Users in both business-to-consumer (B2C) and business-to-business (B2B) environments increasingly use chatbot virtual assistants to handle simple tasks.

  11. A chatbot is a computer program that can use algorithms like artificial intelligence (AI), machine learning (ML), natural language understanding (NLU), and natural language processing (NLP) to simulate a human conversation with users via text messages in the chat window.